miajewelfactory

Frequently Asked Questions

General

What does miajewelfactory do?

We are a Dongguan-based jewelry manufacturing factory with 20+ years of experience, serving B2B wholesale buyers, independent designers, and global brands with stock wholesale and custom OEM/ODM jewelry production.

Where is your factory located?

No.18 Zhaxu Road, Humen, Dongguan, Guangdong, China.

Wholesale

What is your minimum order quantity?

Stock wholesale items start from 10 pcs per style. Custom OEM/ODM minimums depend on materials and craft, typically 50–100 pcs per style.

Can I mix styles to reach MOQ?

Yes — for stock wholesale you may combine styles within the same category (rings, earrings, bracelets, necklaces).

How quickly do you ship?

Stock orders normally ship within 48 hours of payment confirmation. Express shipping via DHL/FedEx/UPS reaches most countries in 3–7 business days.

Custom OEM/ODM

How does the custom process work?

Submit Idea → 3D CAD Drawing → Sample Approval → Mass Production → Strict QC & Ship. Free 3D CAD design is provided for confirmed projects.

How long does sampling take?

Standard sampling: 7 days. Complex stone-setting / lost-wax samples: 10–14 days.

Do you sign NDAs?

Yes. We sign mutual NDAs before any design work and never use a client’s exclusive designs for other accounts. See our NDA Policy.

Materials & Quality

Which base metals do you work with?

925 sterling silver, brass, stainless steel, titanium. Plating: 18K gold, PVD, anti-tarnish e-coating.

Do you provide test reports?

Yes — SGS lead-free / nickel-free / cadmium reports are available on request, alongside ISO9001 certification.

Payment & Shipping

What payment methods do you accept?

T/T (bank wire), PayPal, Western Union, and major credit cards via Trade Assurance. See Shipping & Returns for shipping rules.

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