Last updated: 2026
miajewelfactory (“we”, “us”) respects your privacy. This policy explains what we collect when you use this website and how we use it.
Information we collect
- Inquiry data — name, business email, phone / WhatsApp, company name, project details, and any files you upload via our inquiry form.
- Technical data — IP address, browser type, pages visited, referrer (collected via standard server logs and analytics).
How we use it
- To respond to your wholesale or custom inquiry and provide quotes.
- To send sample / order updates and shipping notifications.
- To improve the website and our services.
Sharing
We do not sell or rent your information. We share data only with logistics carriers (DHL, FedEx, UPS) to fulfill shipments and with payment processors to process invoices.
Retention
Inquiry records are retained for 24 months. Order records are retained for 7 years per accounting requirements.
Your rights
You may request access, correction, or deletion of your data by emailing sales@miajewelfactory.com.
Contact
For privacy questions: sales@miajewelfactory.com · No.18 Zhaxu Road, Humen, Dongguan, China.